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Overview

This loyalty rule allows admins to reward users for joining their Telegram Group. This rule is useful for building a community in Telegram.
Telegram Join

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Prerequisites

  • Snag Telegram loyalty bot must be added to the Telegram group with admin permissions:
  • The user must have connected their Telegram account to Snag.
  • The user must have joined the defined Telegram group.

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Rule Configuration Fields

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Reward

  • Type of Reward: Choose between “Points” or “Multiplier”.
  • Points: Users will get the defined no of points.
  • Multiplier: Users will get the multiplier of the defined amount.

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Basic Settings

  • Update Cadence: This defines that the rule will run daily/weekly/monthly at the defined start time and check if new users has joined the defined Telegram group. This rule can also be claimed from the UI by clicking on the “Claim” button by the users.
  • User Reward Frequency: This is one time reward and user will be rewarded once they join the defined Telegram group.

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Custom Settings

  • Skip the multiplier for this rule
  • Group link: This will add the button on rule display page to take the user to the Telegram group.
  • Telegram group ID: The identifier for the Telegram group where the rule will be applied.
  • Public Group
  • Private Group
For public group and group, you can use either:
  • Username: Enter the group username (e.g., @groupname or groupname)
  • Invite link: Use the full invite link (e.g., https://t.me/groupname)

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Troubleshooting

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User Verification Issues

When users report verification issues with Telegram join rules, follow this troubleshooting process:
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For existing members

If the user was already a member of the Telegram group before the Snag loyalty bot was added as an admin, they may experience verification issues. In such cases, instruct the user to:Leave and rejoin the group
This simple action will refresh their membership status and allow the system to properly verify their participation. This is a common solution for users who joined before the loyalty rule was configured.