> ## Documentation Index
> Fetch the complete documentation index at: https://docs.snagsolutions.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Answer a Poll
> This recipe explains the concept of a poll rule, how to configure it with Snag and how to issue rewards to your users.
## **Overview**
This loyalty rule allows admins to reward users based on the completion of a poll.
## **Rule Configuration Fields**
### **Reward**
* **Type of Reward**: Choose between "Points" or "Multiplier".
* **Points**: Users will get the defined no of points.
* **Multiplier**: Users will get the multiplier of the defined amount.
### **Basic Settings**
* **Update Cadence**: The Poll rule rewards users **immediately** upon successful completion of the poll.
* **User Reward Frequency**: This is a one-time reward that users can claim after completing the poll.
### **Custom Settings**
* Skip the multiplier for this rule
* **Question**: This lets you define the poll question.
* **Answers**: This lets you define the poll answers.
## **Downloading Responses**
You can download all poll responses as a CSV file. This feature is available for poll rules with any reward type (points, multiplier, or badge).
The CSV file includes the following columns:
* **walletAddress**: The wallet address of the user who completed the poll
* **questionText**: The poll question
* **selectedChoiceText**: The answer choice the user selected
* **createdAt**: The timestamp when the user completed the poll
To download responses, navigate to the poll rule in your admin dashboard and click the download button. The CSV file will be generated and made available for download.